• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
OMEN by HP Desktop PC - 870-244

Hey, So I own the omen 870-224. Its a rather old pc and I recently bought a second one. But when I turned it on I found out that it needed drivers. I went to the HP website but a screen would come up saying "HP is compiling your results and it could take up to 3 minutes depending on the speed of your device" Its been 30 minutes and it has not worked. I read previous posts saying that it would not load., and that there was no workaround. Can I please get a link to the drivers so I can start my pc?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Are you using Microsoft Edge to access the driver page?

 

It worked fine for me after less than 10 seconds of the 'HP is compiling your results' message when I use Microsoft Edge.

 

If you let me know what drivers you need, I will be happy to post the individual links.

 

The device manager should have a list of 'Other Devices" with little ! marks next to them for the devices that need drivers.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Are you using Microsoft Edge to access the driver page?

 

It worked fine for me after less than 10 seconds of the 'HP is compiling your results' message when I use Microsoft Edge.

 

If you let me know what drivers you need, I will be happy to post the individual links.

 

The device manager should have a list of 'Other Devices" with little ! marks next to them for the devices that need drivers.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.