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HP LaserJet MFP M234sdw Printer
Microsoft Windows 10 (64-bit)

Hi Team,
I need specific instructions on how to reset the admin password.

I lost my admin password so I'm not able to log on anymore thus can not reset the password the 
'offiicial' way.

 

Can anyone please help me?

Thank You in advance.

 

2 REPLIES 2
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Hi @spacko2000,

 

Welcome to the HP Support Community. 

 

I see that you want to reset the admin password.

 

This issue might require one on one interaction to fix the issue.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
HP Recommended

Hi Rainbow23


Thank you for your Answer.


According to similar posts in this forum, I assume you ask me to get in contact with the official HP support in my country.
Which does not work in Germany, as there is no phonenumber shown:

 

 

 

2022-12-18 16_06_17-2022-12-18 12_14_20-Kontakt zum offiziellen HP® Support - Deutschland _ HP® Supp.png

 

Needles to say that the chatbot (online support) is useless feature
Are there any other options?

 

BR

Spacko2000

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