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‎07-19-2021 08:41 AM

HP Recommended
Product: HP ENVY 5534
Operating System: macOS 11.0 Big Sur

Hi, I need to reset the region on my HP ENVY 5534 printer as I moved from the US to Norway. Can anyone help? I have seen that some have been helped privately, bc each support is individual to the specific printer and you could risk to "brick" it otherwise. So, I'm reaching out to a friendly HP soul here!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-22-2021 12:40 PM

HP Recommended

@eBror

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎07-22-2021 12:40 PM

HP Recommended

@eBror

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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