• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
deskjet 3630
Microsoft Windows 10 (64-bit)
Product: Deskjet 3630
Operating System: Microsoft Windows 10 (64-bit)

I need to reset the EWS admin password on my hp Deskjet 3630. I tried resetting the printer but it still asks for a password. How do I reset the password?

 

Thanks

1 REPLY 1
HP Recommended

@taff68 -- is there a tiny hole in the back of the printer? 

Does a straightened-out paper-clip fit into that hole?

Is the printer powered-off, and the power-cord removed?

If you insert the P-C, and push it, do you hear a "click" ?

After the "click", is the printer back to "factory defaults" ?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.