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- HP Community
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- I need to reset the region to Australia for my Tango x. Any...

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02-07-2025 09:54 PM
My son brought his HP Tango x printer from UK to Australia. Will not print . I need to change region.
Solved! Go to Solution.
Accepted Solutions
02-12-2025 02:13 PM
@Silverback-Pete, Hi, Welcome to the HP Support.
I will be more than happy to help you out here.
To perform a printer region reset you need to meet the following conditions:
1. You need to have the printer full feature software installed on your computer.
2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
3. Make sure HP Smart App is installed too.
Do keep me posted.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Regards,
ZOEY7886
I am an HP Employee
02-12-2025 02:09 PM
@Silverback-Pete, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ZOEY7886
I am an HP Employee
02-12-2025 02:13 PM
@Silverback-Pete, Hi, Welcome to the HP Support.
I will be more than happy to help you out here.
To perform a printer region reset you need to meet the following conditions:
1. You need to have the printer full feature software installed on your computer.
2. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
3. Make sure HP Smart App is installed too.
Do keep me posted.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Regards,
ZOEY7886
I am an HP Employee