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Locked

‎10-04-2024 09:59 PM

HP Recommended
Product: HP ENVY 6052e
Operating System: Microsoft Windows 10 (64-bit)

I am trying to setup my HP ENVY 6052e that I purchased used not to long ago. It did not come with any setup cartridges so I cannot get passed that part in the installation process. I've tried it both on my iPhone and Windows 10 laptop. How do I bypass this without the setup cartridges?? 

 

Any help would be appreciated

Category:
1 person had the same question
1 REPLY 1

‎10-07-2024 09:13 AM

HP Recommended

Hi @Mekoville ,

 

Welcome to the HP Support Community

 

I'd like to help!

 

We would have to perform an OOBE reset on the printer to bypass the error 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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