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- I think Instant Ink destroyed my printer

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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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08-07-2025 11:41 AM
Had Instant Ink subscription and cancelled it. Of course couldn't print because cartridges were subscription. So re-started Instant Ink subscription. Within a few days got error message on printer screen OXO11A17FF DOT11_PRIVATE
Printer shut down by itself and now nothing - no lights, no power on. Unplugged power cord both ends, waited, re-plugged and still nothing. Changed outlet - still nothing. I think Instant Ink destroyed my printer on purpose. Any ideas how to fix?
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