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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Likely your HP driver has been replaced by a Microsoft IPP driver, which do not support advanced features like color or duplexing.
On your computer, go to control panel, right click devices and printers and select open. Right click on the icon for your printer and select printer properties from the drop down menu. Click on the advanced tab. If the driver listed says Microsoft IPP or Class driver, those are not the correct drivers. Delete and reinstall from a fresh download. If you do see an HP driver, then you need to click on the device settings tab and scroll down until you see Device type and change from auto to color.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
I have installed "HP Color LaserJet CP202X PCL6 Class Driver UPD PS" that come from HP. When you look at Features from the tab it shows Colon: No. I can't find out how to change it.
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