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- I want to Download HP Utility to install onto my MacbookPro

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04-01-2020 06:57 PM
I want to Download HP Utility to install onto my MacbookPro, I have it on my MAC and it makes it easy to setup where the scans go rather than having to use my MacbookPro and then go to the scanner.
When I try and Scan a document from printer (HP Officejet Pro 7720) I select Scanner on the touch screen and then it tells me Computer Not Found. The troubleshoot says to open HP Utility and Scan settings etc... but I can't find HP Utility to be able to do this.
I have tried to connect this via the HP Smart or HP Scan but with no luck.
Please Help.
Thanks,
Andre
Solved! Go to Solution.
Accepted Solutions
04-02-2020 03:39 PM
HP Smart does not support the Scan to Computer functionality.
For that feature to work you need to install the full essentials package.
You can get this using HP Easy Start. Click on this link to take to the download.
When prompted install the essentials package. Once the installation is complete you should have the HP Utility inside an HP folder in your Applications folder.
04-02-2020 03:39 PM
HP Smart does not support the Scan to Computer functionality.
For that feature to work you need to install the full essentials package.
You can get this using HP Easy Start. Click on this link to take to the download.
When prompted install the essentials package. Once the installation is complete you should have the HP Utility inside an HP folder in your Applications folder.