-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- I want to set up my printer using a USB cable. How to setup...

Create an account on the HP Community to personalize your profile and ask a question
05-13-2023 02:14 PM
I have a HP ENVY 4520 all-in-one printer. I want to use a USB cable. When I do, it appears that I can print but I cannot SCAN. I might be missing something in setup when I use a USB cable. Any ideas how to set up the printer as I mentioned.
05-13-2023 02:52 PM
Welcome to the HP Community Forum.
Some applications are happier using a network connection.
If you've not done so, install the Full Driver printer software.
The driver includes HP Scan.
Reminder:
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<
HP ENVY 4520 series Print and Scan Driver and Accessories
Details...
=========================
Printer - Full Feature Software - Install
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<
HP ENVY 4520 series Print and Scan Driver and Accessories
Installation
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
Example - Windows - Full Feature Software - Installed
Programs_and_Features_Printer_Desktop_Icons_11
Example - HP Scan - Main Menu > More > Destination
9025_HP_Scan_Menu_PDF_More_Destination_8
References / Resources
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY 4520 All-in-One Printer series
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"