IOS 11 update resulting in no printing from iPad or iPhone

[JohnArthur]

I have the same issue. I can print from HP Smart app but not if Document cannot be shared with app in first place; eg trying to print from a web page such as an Amazon returns label. After an hour plus with HP online support who also could not fix, they blamed iOS 12, but this has been an issue since iOS 11. VERY unhappy with HP - printing from Canon or Epson printers works fine so it is an ongoing HP issue. They need to get it sorted!

[Droopy98]

HP takes the position, I can’t see it from my house lol!

[Ecka]

Yes, I thought it had been sorted and I was able to print from web pages and emails for a short while after rebooting the printer but it is now back to just printing from the HP app. I can also print fine with my Epson printer and also the HP printer using a third party app  called Printhand. It is definitely an HP problem and they need to get it sorted!! 

[peacefuleasyfee]

I am also having this problem with my new iphone 8 plus. I hit the icon and click my printer and it just says "contacting printer" and nothing happens, very frustrating! So I now have to download this HP app in order to print from my phone now?

[Ecka]

Yes, the HP smart app will let you print but only where you have an option to choose it. If the option is just ‘print’ you will continue to get the same problem you mentioned.  The ‘smart’ app lets you print from certain cloud storage like google drive so it is sometimes necessary to save a document to storage and then print it. All very messy.

[SalmanQureshi]

I am also facing the same issue, my HP laserjet 1522nf was working fine with older ios ver, but now in ios 11 the air printer is notshoiwng,  i have check the list of compatability of printer for ios 11 but my printer is not included  in the list, kindly help me to sort this out.

[Ecka]

I’m not sure what compatibility list you are referring to, but your printer has to be on the apple airprint list to print from your ipad without a specific app. If your printer used to print try this fix which worked for me. Switch off printer and router. Turn router back on and when fully operational turn the printer back on. Try to print.

[Hvv800]

None or the workarounds here work for me.

I see the printer in my iphone(s) and iPad(s).  printing results in a tiny ( 1/8  of the intended) printed page.

Introduced with IOS11.

Upgrading to IOS11.0.3 did not help

[Droopy98]

I am done with HP. I’ll never purchase another HP product. My work is a huge HP shop. I’m going to request anything but HP.

[SalmanQureshi]

My printer was working fine with ios ver 10 , but when i update to ios 11 ; now it showing no printer found, i check the update list by apple https://support.apple.com/en-us/HT201311 this list doest not contain my HP laserjet 1522nf printer.

now whats the solution.

the same printer is working with android phone, and prints wirelessly.