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‎10-11-2019 05:16 PM

HP Recommended
Product: ENVY 7640
Operating System: Microsoft Windows 10 (32-bit)

I've tried to connect wire less, but I stopped at the page, asking for IP ADDRESS...

I 've got IP address from printer screen but it says:

The IP address entered either incorrect , or it is from different wireless network...

How can I fix it?

1 REPLY 1

‎10-14-2019 12:53 PM

HP Recommended

@ARASH-AS

 

Welcome to the HP Support Community.

 

Let's restore the network settings:

 

Go to the setup menu>network setup>Restore Network Settings.

 

Once done connect the printer back to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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