IPHONE 11 not connecting to 7520 printer despite having wireless connection to printer

[Besisav7]

Iphone 11 and Ipad not connected to working wireless HP PRINTER 7520. I have checked and unplugged printer and router. Help

[Kumar0307]

Hi @Besisav7

Welcome to the HP Support Community. I'd be happy to assist you. Let us try these steps to connect the devices wirelessly:

On the printer screen, go to Setup > Wireless > restore network Defaults > Yes

Go back to Wireless > Wireless setup wizard > Choose your network.

• Make sure the printer and the iOS devices are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the iOS devices should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Once the devices are connected, click here to know how to print from iOS devices.

Hope this helps! Keep me posted. 

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