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‎02-22-2025 06:46 PM

HP Recommended
Product: Deskjet 720C
Operating System: Microsoft Windows XP

I try to support a blind user who had a XP system she's not moving away from soon.  During an attempt at trouble shooting, I removed the XP driver/software for her printer, only to find that there are no publicly accessible archives of older software.  Any help retrieving a known-safe copy of the software would be appreciated.

2 REPLIES 2

‎02-22-2025 08:48 PM

HP Recommended

Hi @alaskanb3arcub 

 

1.  Check the USB Cable is connected between printer and computer.

  • ferRX_0-1739156770651.png

2 . Try to install the next driver:

 

3. Then you need to go for Control Panel > Printers then Add Local printer.

>> https://www.youtube.com/watch?v=A_XQ4xyYmTU&ab_channel=MDTechVideos

 

  • ferRX_0-1740283197501.png

 

  • ferRX_1-1740283250401.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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‎02-23-2025 12:55 AM

HP Recommended

Is this basic driver only, or does it include all the tools(maintenance, etc) as well?

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