Il software della stampante non si apre

[petrus46]

I purchased the HP Envy 7640 Series, I get home and install it, I connect to the HP website and unloading the EN7640_Full_WebPack_1092.exe package to install the software, install the software

Everything seems to go well, done, start the program that monitors your printer and gives me the following error, I tried new install the program and gives me the same problem, I also changed the package from the cd program I also installed, but it results always the same, the image and that of the 1st post.

[Riddle_Decipher · Accepted solution]

@petrus46

Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers. 
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As I understand you are unable to install the full feature software for your printer,

Here's a related HP Forums post that seems to have helped others: Click here

To provide an accurate solution or any further assistance,

I would appreciate if you could repost the error message in English so that I may find a solution for the same.

Eagerly awaiting your response,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.