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‎07-11-2023 12:13 PM

HP Recommended

This is a general HP Printer question. Is the Impression Count for a specific period of time or the lifetime of the printer? If the latter, is there a way to tell the print usage for a specific period of time (via the printer vs going to the actual printer setup on the server)? Since Covid, like most places now, we have a lot of various models of HP printers but are not sure whether they are even in use or used frequently. How everything is setup on the print server is, well, not ideal so we are having to walk the building to try to find this info. On the configuration page (from the printer itself) I can see the impression count, but not sure that this is the info that I need.  Again, we have several different models, so this question may not apply to all printers. It does look like the majority are HP 400's  though.  Thank you for any help/advice that can be given.

1 REPLY 1

‎07-11-2023 01:12 PM

HP Recommended

Impression count is a lifetime count, it is not resettable. Typically the usage page provides the best details.

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