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HP Recommended
HP DeskJet 4252e All-in-One Printer
Microsoft Windows 11

My printer was working fine, not long started using it but I changed my wifi password and now I cannot print or anything.  I have tried the app; on my phone as well as the laptop and just cannot re-set it up ive been trying for over 5 hrs.  I have tried calling customer support but I just keep getting a loop messaging every time I state why I am calling this is so frustrating and this issue is causing me some major problems personally.

1 REPLY 1
HP Recommended

Hi @mim9708 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=UUlZnkMelPQ

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
This video shows how to connect HP DeskJet 4252e All-in-one Printer to the wireless router. This will help to connect the wifi network and add in the iPhone using the HP Smart App. This printer is HP DeskJet 4200 Series Printer and this also help with the wifi setup of the HP DeskJet 4255e, HP ...
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