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‎10-16-2020 12:41 AM

HP Recommended
Product: Tango Printer
Operating System: Other

Hi there!

 

I was having wifi connection problem with my Tango printer and I performed a factory reset.  After the factory reset, I am getting an ink cartridge error.  How do I resolve this error in order to proceed with my printer set up after factory reset?

 

thanks!

Category:
1 REPLY 1

‎10-18-2020 02:24 PM

HP Recommended

@Dravos

 

Welcome to the HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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