-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Install HP App in Windows 11

Create an account on the HP Community to personalize your profile and ask a question
09-25-2025
07:33 AM
- last edited on
07-30-2026
08:06 AM
by
Animatryx
Welcome to the HP Community --
There are HP driver three options - two of which should suffice (be enough).
If you cannot wait and must scan something now, consider using Windows Scan.
Windows Scan is either already in stalled or can be found at the Microsoft Store
Windows_Scan_Options_2
AND
HP app can be installed from the Microsoft Store
Go directly to the Store or...
Software and Drivers for HP LaserJet MFP M140w Printer
If needful, change the Operating System / version to Windows 11
HP_Smart_Win_Main_Menu_10
What else?
The Full Solution / Full Driver printer software is supported for your printer and Windows 11.
The full driver includes HP Scan.
And - supported on this printer and Windows 11 --
HP Universal Scan is available as a separate, optional, stand-alone installation.
Note that if you install the full driver printer software, then in most cases you need not install the separate HP Universal Scan package. That said, if you can't stand the idea of possibly missing out on something, the system (your computer) will tolerate installing both the full driver and the Universal Scan software.
=====================
Printer Software - Full Driver
Uninstall existing printer software
- Uninstall existing full driver printer software from Programs and Features.
- If your printer includes a separate "help" in Programs and Features, uninstall that, too.
- Restart the computer and log in.
Install full driver printer software
- If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.
Web Pack Installation - Web Page - Full Driver Printer Software
Download, Save, and Install
- If using a USB cable to connect the printer to your computer, connect the cable when instructed to do so (near the end of the software installation process.
After the software is installed, Restart the computer and log in
---------------------------------------------------------
Installed Software
Containers, Shortcuts on the Desktop
What about HP Scan?
Once installed, the full driver printer software will have added one of two "container" shortcuts on the Desktop:
- Printer Assistant - named for the printer model
OR
On newer printers and when the new full driver printer software no longer supports the Printer Assistant:
- Scan Assistant - named for itself
Example - Various Printer related Shortcut icons on the Desktop
Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11
=======================================
HP Universal Scan Software - Optional
Separately -- Supported on this printer and Windows 11
Installation of the HP Universal Scan Software adds an "HP Scan" self-named shortcut icon to the Desktop.
NOTE
If you have installed the full driver printer software, you do not need to install HP Universal Scan -- the version of HP Scan that installs with the software for this printer is a functional match to the HP Universal Software.
That said, if you can't stand it, the system will tolerate installing both the full driver and the HP Universal Scan software.
HP Universal Scan Software
Printer Model and Operating System version Dependent >>
When the software is installed, HP Universal Scan Software adds a self-named HP Scan software shortcut to the Desktop.
Note
Where supported, HPUSS can be installed as standalone or installed after the full feature / full solution printer software.
Open website HP Universal Scan Full Feature Software
If needful, choose a different OS > Open all
Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack
After the software is installed, Restart the computer and sign in.
General Example - HP Universal Scan / New Format HP Scan
HP_Universal_Scan_PDF_More_Destination_1
============================================
Sample - Printer Assistant / Scan Assistant and other shortcuts / icons
Example - Installed Apps / Software - Shortcut icons on the Desktop
Printer Assistant OR Scan Assistant shortcuts (printer model dependent)
HP Scan shortcuts
Location of Apps / full driver (when installed)
Manage Scan to Computer
HP_Printer_Assistant_HP_Scan_Assistant_5
===================================
Message Content References
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"