• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I have a LaserJet Printer MFP M140w. Help me to install HP printer software. I ca.t scan docs.

 

1 REPLY 1
HP Recommended

@CarlosPC 

 

Welcome to the HP Community --

 

There are HP driver three options - two of which should suffice (be enough).

 

If you cannot wait and must scan something now, consider using Windows Scan.

Windows Scan is either already in stalled or can be found at the  Microsoft Store

 

Windows_Scan_Options_2Windows_Scan_Options_2

 

AND

 

HP Smart can be installed from the Microsoft Store  

Go directly to the Store or...

Software and Drivers for HP LaserJet MFP M140w Printer  

If needful, change the Operating System / version to Windows 11

 

HP_Smart_Win_Main_Menu_10HP_Smart_Win_Main_Menu_10

 

What else?

 

The Full Solution / Full Driver printer software is supported for your printer and Windows 11.

The full driver includes HP Scan.

 

And - supported on this printer and Windows 11 --

HP Universal Scan is available as a separate, optional, stand-alone installation.

Note that if you install the full driver printer software, then in most cases you need not install the separate HP Universal Scan package.  That said, if you can't stand the idea of possibly missing out on something, the system (your computer) will tolerate installing both the full driver and the Universal Scan software.

 

=====================

Printer Software - Full Driver

 

Uninstall existing printer software

  • Uninstall existing full driver printer software from Programs and Features.
  • If your printer includes a separate "help" in Programs and Features, uninstall that, too.
  • Restart the computer and log in.

Install full driver printer software

  • If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

 

Web Pack Installation - Web Page - Full Driver Printer Software

HP LaserJet MFP M139w/M139we/M140w/M140we/M141w/M141we/M142w/M142we EasyStart Printer Setup Software... 

 

Download, Save, and Install

 

  • If using a USB cable to connect the printer to your computer, connect the cable when instructed to do so (near the end of the software installation process.

After the software is installed, Restart the computer and log in

 

 

---------------------------------------------------------

               Installed Software

Containers, Shortcuts on the Desktop

            What about HP Scan?

 

Once installed, the full driver printer software will have added one of two "container" shortcuts on the Desktop:

 

  • Printer Assistant - named for the printer model

OR

On newer printers and when the new full driver printer software no longer supports the Printer Assistant:

  • Scan Assistant - named for itself

Example - Various Printer related Shortcut icons on the Desktop

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11

 

=======================================

HP Universal Scan Software - Optional

 

Separately -- Supported on this printer and Windows 11

 

Installation of the HP Universal Scan Software adds an "HP Scan" self-named shortcut icon to the Desktop.

 

NOTE

If you have installed the full driver printer software, you do not need to install HP Universal Scan -- the version of HP Scan that installs with the software for this printer is a functional match to the HP Universal Software.

 

That said, if you can't stand it, the system will tolerate installing both the full driver and the HP Universal Scan software.

 

HP Universal Scan Software

 

Printer Model and Operating System version Dependent >>

 

When the software is installed, HP Universal Scan Software adds a self-named HP Scan software shortcut to the Desktop.

 

Note

Where supported, HPUSS can be installed as standalone or installed after the full feature / full solution printer software.

 

Open website  HP Universal Scan Full Feature Software 

If needful, choose a different OS > Open all

 

Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack 

After the software is installed, Restart the computer and sign in. 

 

General Example - HP Universal Scan / New Format HP Scan

HP_Universal_Scan_PDF_More_Destination_1HP_Universal_Scan_PDF_More_Destination_1

 

============================================

 

Sample - Printer Assistant / Scan Assistant and other shortcuts / icons

 

Example - Installed Apps / Software - Shortcut icons on the Desktop

Printer Assistant OR Scan Assistant shortcuts (printer model dependent)

HP Scan shortcuts

Location of Apps / full driver (when installed)

Manage Scan to Computer

HP_Printer_Assistant_HP_Scan_Assistant_5HP_Printer_Assistant_HP_Scan_Assistant_5

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.