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‎01-16-2019 06:50 AM

HP Recommended
Product: HP Photosmart C410 All in One
Operating System: Microsoft Windows 10 (64-bit)

I am trying to find the correct software/driver to be able to use my C410 scanning functions.  I can add just generically but the scan functions will not work.  Every time I try to install it says that I am windows 8 which I am on Windows 10.  So is this PRinter full function software not compatable with windows 10?

1 person had the same question
1 REPLY 1

‎01-17-2019 10:23 AM

HP Recommended

@JJVN

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

 

HP Photosmart Premium Fax e-All-in-One Printer series - C410 is compatible with Windows 10 and also has full feature driver.

 

The document suggested below, provides instructions for recovering from a 'Fatal Error' message when installing the HP printer software in Windows. Some 'Fatal Error' messages are also known as 'MSI' errors and usually include a four-digit numbered code, although the exact text of the error message varies.

 

Please try the steps, in this document: 'Fatal Error' Displays During HP Software Installation

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Roopa-S
I am an HP Employee

1 person found this reply helpful
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