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‎03-23-2025 11:48 AM - edited ‎03-23-2025 11:48 AM

HP Recommended
Product: HP LaserJet Pro MFP 4102dw Printer
Operating System: Microsoft Windows 11

Hello, 

 

i just purchased an HP LaserJet Pro MFP 4102dw Printer and i need to install it via USB in a macbook with m4 chip running parallels and windows 11.
When i install the provided driver downloaded from the official website, i get an error: Service 'PlugPlay' (PlugPlay) failed to start. Verify that you have sufficient privileges to start system services".
I need a way to get fully functional printing and scanning on windows.
Tried:

- various windows installer compatibility mode for official installer

- smart universal print driver for windows v4 arm, forced as disk driver: on printing test page i got infinite sheet of a http request like page "Content Lenght: 197 Content-Type: application/ipp......"
- HP Smart App from windows store: tells me that the usb driver should be installed.
- HP Universal Print Driver for Windows PCL6 (64-bit): they told me that connecting the printer i get a "plug and play" request, now the printer is stuck as being recognized as usb disk

I finished the ideas. How can i get this printer to work?

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