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‎06-28-2022 03:02 PM - edited ‎06-28-2022 03:07 PM

HP Recommended
Product: Laserjet 5M
Operating System: Microsoft Windows 10 (32-bit)

Tryint to install an obsolete printer Laser Jet 5M in Win 10. I downloaded the drivers, used the Have disk option and pointed to the extracted directory. It started install but then told me can't install on this OS. A fatal error? Anyione know a workaround?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-29-2022 08:14 AM

HP Recommended

That is not the correct driver and will not work. They best you can hope for is to use a Windows Native driver as HP does nor support this printer in Windoelws 10. You may have luck if you use a Laserjet 4000 driver.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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4 REPLIES 4

‎06-28-2022 03:39 PM

HP Recommended

Which drivers did you download? I ask because HP does not list any drivers beyond Windows Vista. How are you connecting to the computer?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎06-29-2022 07:50 AM

HP Recommended

Went to the HP site, looked up the drivers specified for the printer and downloaded the lj205en.exe file. Pretty sure that's the same file I used to use with older systems. Connected to the computer via an LPT port. The computer can see the printer because I printed using an HP driver installed for a different printer -- but it printed out a garbage page, probably because the driver was for an incompatible color HP printer.

Was this reply helpful? Yes No

‎06-29-2022 08:14 AM

HP Recommended

That is not the correct driver and will not work. They best you can hope for is to use a Windows Native driver as HP does nor support this printer in Windoelws 10. You may have luck if you use a Laserjet 4000 driver.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎06-30-2022 06:29 AM

HP Recommended

Thanks!

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