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HP Laser MFP 135w

I keep receiving this error message at Windows Update

3 REPLIES 3
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@JeroldS

 

Welcome to the HP support community.

 

Which version of Windows OS is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

HP Recommended

 

 

Thanks Sandy,

 

Windows 11 Pro, version 22H2

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@JeroldS

 

This seems to be a driver issue, follow these steps to fix the issue:-

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install the printer using full feature driver

Click here to download

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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