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‎02-04-2025 01:17 PM

HP Recommended
Operating System: Microsoft Windows 11

How to solve the issue on Install error - 0x800f020b for HP LaserJet 1102w

1 REPLY 1

‎11-05-2025 06:13 AM

HP Recommended

@ARCMEDInc, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP LaserJet 1102w printer. 

 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

 

The error code 0x800f020b during the installation of HP LaserJet 1102w typically indicates a problem with the driver installation process. Here are some steps you can take to resolve this issue:

 

Step 1: Check USB Connection

  • Ensure that your printer is properly connected to your computer via a USB cable.

Step 2: Restart Your Devices

  • Restart both your computer and the printer. Sometimes a simple restart can resolve driver installation issues.

Step 3: Update Windows

  • Make sure your operating system is up to date. Install any pending Windows updates as they might contain fixes for driver installation issues.

Step 4: Reinstall the Printer Driver

  1. Uninstall Current Driver:

    • Go to "Control Panel" > "Devices and Printers".
    • Right-click on HP LaserJet 1102w and select "Remove device".
    • In "Device Manager", ensure the printer is also uninstalled under "Printers".

  2. Download and Install Latest Driver:

    • Visit HP's official website and search for HP LaserJet 1102w.
    • Download the latest driver appropriate for your operating system.
    • Follow the installation instructions provided by HP.

Step 5: Run Windows Troubleshooter

  • Use the built-in Windows troubleshooter to identify any issues with printer installation. Navigate to "Settings" > "Update & Security" > "Troubleshoot" > "Printer" and follow the prompts.

Step 6: Check for Hardware Issues

  • Ensure there are no hardware malfunctions by testing the printer with a different computer or USB cable if possible.

 

I hope this helps!

 

Take care and have an amazing day! 

 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

 

Regards,

Meghana

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