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‎01-13-2025 04:37 PM

HP Recommended

Im having an issue installing my HP Officejet Pro 8600 All-in-one with the HP provided webpackage.

 

I receive an error message advising me that 'PlugPlay' failed to launch.  I am trying to install the printer on a Lenovo laptop with a Snapdragon Plus ARM Processor. 

 

Are there any solutions?

2 REPLIES 2

‎01-13-2025 08:12 PM

HP Recommended

Hi @MG501 

 

1. You need to connect printer to Wifi network with the steps from the next video:

>> https://www.youtube.com/watch?v=QR3FUbsBrMA&ab_channel=CopyPrintScan

 

2. Second step download and install next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/SUPD/SUPD-4.07.1.3204-V4-ARM64.zip

 

3.  Then Add your printer in Laptop computer using Windows Configuration > Add printer option.

>> https://www.youtube.com/watch?v=ahvu3YjGd5A&ab_channel=HardReset.Info

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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‎01-13-2025 09:44 PM

HP Recommended

Thank you for your response, I have a follow up question, I use Adobe Pro for work and I scan docs with this printer, will following these steps allow me to utilize the scanner function?

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