• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-28-2022 12:53 AM

HP Recommended
Operating System: Microsoft Windows Server 2016

Hi,

 

I have to install drivers for 

HP915 & HP deskjet 5100

Due to policy reasons the Windows Server has no connection to the internet.

Therefore I have to download the drivers from another PC.

On the official HP site I cannot find something. There they just say use windows integrated drivers.

That doesn`t work in my case.

 

Has anybody an idea how to get these drivers from an official site?

Category:
1 REPLY 1

‎01-28-2022 01:19 AM

HP Recommended

Hi,

Both models are lower-end consume printers, such printers are supported on client operating system only, and not compatible on any server OS.

 

Server support is provided for select higher end Officejet or Laserjet printers, not for any lower-end Deskjets..

 

Generally, a Build In Microsoft driver might be downloaded from the Microsoft Update Catalog, but this would not apply for your  need as there are no such drivers for your printer in general for a server, neither if you would have internet access.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.