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‎03-26-2022 01:04 AM - last edited on ‎03-26-2022 10:31 AM by Retired

HP Recommended
Product: HP Neverstop Laser MFP 1200w
Operating System: Microsoft Windows 10 (64-bit)

I want to install HP Smart on my company Laptop. I have the admin rights. Every time I am directed to the microsoft store which points to the company portal where it does not find the HP Smart. Is there a direct way to get the installation without going to the Microsoft Store. I have already disabled the VPN but it still goes to the company portal. Need installation for Win 10 64 bit

1 person had the same question
1 REPLY 1

‎04-02-2022 02:40 PM

HP Recommended

@RajDec

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Have you checked whether the system meets the minimum requirements?
  • Could you please share the picture on the Microsoft store page wherein HP smart app is not discoverable?

While you respond to that, let's try these steps: https://support.hp.com/ph-en/drivers/selfservice/hp-neverstop-laser-mfp-1200-printer-series/22955699...  Software and drivers for HP Neverstop Laser MFP 1200w.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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