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‎03-15-2022 04:36 AM - last edited on ‎03-15-2022 10:21 AM by Retired

HP Recommended
Product: HP Color LaserJet Enterprise MFP M480f
Operating System: Microsoft Windows 10 (64-bit)

Installing my HP MFP M480f All in One printer does not install the scanner. If I then choose a suitable driver, Full_Webpack-51.6.5453-SJ0001_Full_Webpack, from HP, it installs the scanner but does not find it anymore. Then I get the message "I can't find the scanner" 

Also HP Smart or the Scan doctor cannot find the scanner.

2 people had the same question
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