• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-03-2017 11:55 AM

HP Recommended
Product: Officejet J4680 All in one
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have a new laptop and need to connect my HP OfficeJet J4680 All-In-One printer, but do not have the installation disk.  I believe  I download driver restore , and now I cannnot finish the install.  Will someone please help me to do the install correctly. Thank you in advance for your assiatnce.

 

Regards,

 

angpollack

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-03-2017 12:44 PM

HP Recommended

@angpollack

 

Make sure to remove any other software for you printer.

 

Then down load this.

 

Reboot and run the program.

 

If you are using USB to connect make sure not to have the printer connected before starting the install.

 

REO

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-03-2017 12:44 PM

HP Recommended

@angpollack

 

Make sure to remove any other software for you printer.

 

Then down load this.

 

Reboot and run the program.

 

If you are using USB to connect make sure not to have the printer connected before starting the install.

 

REO

Was this reply helpful? Yes No

‎09-11-2017 01:37 PM

HP Recommended
Thank you for providing the solution for my problem.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.