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‎09-30-2021 12:31 PM

HP Recommended
Product: DeskJet 2700
Operating System: Microsoft Windows 7 (64-bit)

I have just bought a DeskJet 2700 and am trying to install it  on a Windows 7 64-bit PC using the latest offline drivers (HPEasyStart-12.8.9-DJ2700_51_2_4771_1_Full_Webpack.exe) but it fails to install with the details: "cabinet file DJ270x64.cab has an invalid digital signature".  I'm no expert but it looks like the file was signed with an out-of-date certificate.

 

Has anyone successfully installed using the above installation file?

 

Any help much appreciated.

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1 person had the same question
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Accepted Solutions

‎09-30-2021 03:57 PM

HP Recommended

Hi,

The file is signed and working on Windows 7 PCs, operating system issues may cause such an error.

 

As a start, I suggest going to the Control Panel > System > Windows Update.

 

What is the dialog color (e.g Red, Yellow or Green) and when did the latest updates were installed for your computer? an outdated operating system can easily result such behavior.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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2 REPLIES 2

‎09-30-2021 03:57 PM

HP Recommended

Hi,

The file is signed and working on Windows 7 PCs, operating system issues may cause such an error.

 

As a start, I suggest going to the Control Panel > System > Windows Update.

 

What is the dialog color (e.g Red, Yellow or Green) and when did the latest updates were installed for your computer? an outdated operating system can easily result such behavior.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-01-2021 05:09 AM

HP Recommended

I guess that's my problem.  I had to take the PC off the internet back in '19 when MS started rolling out Windows 10 in such a forceful way that the only way to stop the upgrade was to use End Process through Task Manager.

Thanks for taking the time.

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