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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Installing HP LaserJet Pro M102w on Windows Server 2012

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03-22-2018 11:33 AM
We are trying to install this printer on a server that will print to the printer wirelessly. There is no driver on the website for Windows Server 2012 x64. Is there a specific driver for Windows Server 2012 x64, or is there a recommended driver to use for example windows 7 or windows 10 x64? The printer is currently statically assigned to the desired IP address and the server I'm trying to print from can ping the printer, So i know it's seeing it. I can navigate to the web interface and adjust from this server as well. Nothing prints, but the print job does leave the queue. Any help is much appreciated.
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03-22-2018 11:34 PM
Apologies for the confusion @Gary_Rowe,
As Server operating systems are shown those are clearly supported, I have confused it with a similar printer model.
Download and use below drivers for Server 2012 or 2012R2, those support 64-bit by their name:
Be sure to install it via the command line as suggested, be sure to use an Enterprise=yes argument and I believe these should than install.
Once done open the M102 software on the server and follow the steps to connect the printer.
Please let me know,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-22-2018 12:23 PM
Hi,
The printer is not officially supported on any server OS, but for my experience it may work by installing the drivers via the command line using an MSIEXE command.
Download and install the Windows 10 software and extract it.
Next install its drivers via the command line by adding an ENTERPRISE=YES argument as listed below, see the Customize the installation section:
https://support.hp.com/si-en/document/c03351547#Installing_on_Windows_Servers
Hope that may help,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-22-2018 12:28 PM
ShlomiL,
Thank you for the quick response. I wonder why it would show server OS's on the driver page if it's not supported? Either way, I didn't think about that option and that may be the key. We will give it a try and I'll report back my results. Thanks again!!
03-22-2018 01:00 PM
I did find server drivers here https://support-hpdrivers.com/hp-laserjet-pro-m102-driver-software/ but only 32 bit. So just to confirm, there are no 2012 Server 64 bit drivers?
03-22-2018 11:34 PM
Apologies for the confusion @Gary_Rowe,
As Server operating systems are shown those are clearly supported, I have confused it with a similar printer model.
Download and use below drivers for Server 2012 or 2012R2, those support 64-bit by their name:
Be sure to install it via the command line as suggested, be sure to use an Enterprise=yes argument and I believe these should than install.
Once done open the M102 software on the server and follow the steps to connect the printer.
Please let me know,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-26-2018 05:51 AM
We were able to install on the server using the 2012 driver and using the cmd line install as you mentioned. But unfortunaly we didn't get the desired printing results. We were going to use this for our ERP system to print orders that needed to be shipped to our shipping associate in another loaction. While we can use this printer to send test prints, we were unable to get to print orders. Most likely due to the server were printing from wants to use a generic text driver that most likely doesn't support the wifi function of the printer. We have switched courses and will emial those orders which would be our preference anyways. Thanks for your help, I know the above info may be over kill, but incase anyone else stumbles upon this.