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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Installing New HP 6978

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06-07-2018 04:32 PM
I bought a new HP Officejet 6978 printer. When installing it installed as an:
HP Officejet 6970
Is this correct? Should it install as a 6978 or is the definition "6970" just a generic term?
THanks
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Accepted Solutions
06-08-2018 03:32 AM
Hi,
This is correct,
An HP printer driver always list the printer series name and not the printer model, the same applies for any model of the 6970 Series, such as the HP Officejet Pro 6975 or 6978.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-08-2018 03:32 AM
Hi,
This is correct,
An HP printer driver always list the printer series name and not the printer model, the same applies for any model of the 6970 Series, such as the HP Officejet Pro 6975 or 6978.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂