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HP Recommended
Hello,
I got a new PC, with MS Windows 10 (64 bit).
I have an older type printer, the hp deskjet 3320 (sticker sais 3325).
I tried to install the bugger but it won't show between my printers.
See picture below, "Onbekend" = Unknown
The drivers aren't available on the HP site, I tried:
- universal drivers (PLC6)
- automatic windows update, followed HP tutorial, settings were already correct.
- HP Print and scan Doctor 5.0, this wil find the printer but when i click the "get installation software" (rough dutch to English translation) button it sends me to the HP site. (loop)
only extra information on the site I found is that this model isn't supported.
It's a good printer, I want to use it.
What can I try?
HP Recommended
Hi,
As listed on below document, it is Not Supported on Windows 10:
https://support.hp.com/us-en/document/c04658195
Meaning the printer is incompatible with the operating system and no drivers are provided by the manufacturer.
If plugging a USB don't allow it to print I afraid you will not be able to use the printer with a Windows 10 PC..
Shlomi
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