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HP Recommended
hp deskjet 3320
Microsoft Windows 10 (64-bit)

Hello,

 

I got a new PC, with MS Windows 10 (64 bit).

I have an older type printer, the hp deskjet 3320 (sticker sais 3325).

I tried to install the bugger but it won't show between my printers.

See picture below, "Onbekend" = Unknown

unknown 3320.PNG

The drivers aren't available on the HP site, I tried:

- universal drivers (PLC6)

- automatic windows update, followed HP tutorial, settings were already correct.

- HP Print and scan Doctor 5.0, this wil find the printer but when i click the "get installation software" (rough dutch to English translation) button it sends me to the HP site. (loop)

 

HP Print and Scan Doctor 5.0.PNG

 

only extra information on the site I found is that this model isn't supported.

It's a good printer, I want to use it.

 

What can I try?

1 REPLY 1
HP Recommended

Hi,

As listed on below document, it is Not Supported on Windows 10:

https://support.hp.com/us-en/document/c04658195

 

Meaning the printer is incompatible with the operating system and no drivers are provided by the manufacturer.

 

If plugging a USB don't allow it to print I afraid you will not be able to use the printer with a Windows 10 PC..

 

Shlomi



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