Installing ink cartridges

[MountainMama72]

Hello!  I’m trying to set up my printer for the first time, and I can’t lift the lid to insert the cartridges.  The lid seems to be stuck on the left side somewhere.  

[Jay_G24]

Hi @MountainMama72,

I'd like to help!

Follow the instructions to insert the ink cartridges-

1. Open the front door, and then lift the ink cartridge access door.

   

2. Wait until the carriage stops moving before you continue.

3. Remove the ink cartridge from its slot.

4. Remove the new ink cartridge from its package, and then pull the orange pull-tab straight back to remove the plastic wrap.

      CAUTION: 

   Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.

   

5. Hold the ink cartridge by its sides, and then twist the orange cap counter-clockwise to remove it from the ink cartridge.

   

6. Slightly bend the tab on the ink cartridge.

      CAUTION: 

   Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break.

   1. Bend the tab away from the ink cartridge

   2. Do not bend the tab more than 1.27 cm (0.5 in)

7. Slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.

   

8. Repeat these steps to install any other new ink cartridges.

9. Close the front door and ink cartridge access door.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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