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‎06-23-2024 08:25 PM

HP Recommended
Product: HP LaserJet Tank 2504dw
Operating System: Microsoft Windows 11

My new Tank 2504dw is almost out of the OEM supplied ink, I already have the new toner to install, but I've never installed ink for a tank printer. I suppose that is easy enough, but do I have to wait until it is all gone, before adding the new ink? Or can I just pour in the new ink before the old stuff is used up? Sorry for the silly question, but I've only had inkjet printers and then lasers for the last 16 years.

HP LaserJet Tank 2504dw
HP 15-ef2126wm
HP 15-dy5073dx
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-23-2024 10:07 PM

HP Recommended

Printer should at least be displaying low to ensure that the printer can accept the whole bottle of toner without spillage. see video here https://www.youtube.com/watch?v=GioZ_QbVKME

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎06-23-2024 10:07 PM

HP Recommended

Printer should at least be displaying low to ensure that the printer can accept the whole bottle of toner without spillage. see video here https://www.youtube.com/watch?v=GioZ_QbVKME

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎06-24-2024 08:55 AM - edited ‎06-24-2024 08:58 AM

HP Recommended

Thanks for the link to that video. I didn't realize that light was a toner level indicator. It doesn't appear to be indicating low, as the two lights from the bottom are still lit when I print. However, the browser page UI for the printer has me at 10%, which I believe is only 500 more pages. So looks like I have time. I'll just wait for the light to go to that third level before I refill. 

 

FWIW, the Supplies Status page has me as having 937 pages remaining, so looks like I've still got some printing left. 

HP LaserJet Tank 2504dw
HP 15-ef2126wm
HP 15-dy5073dx
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