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‎10-28-2024 10:04 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: Microsoft Windows 11

Hello, recently i bought HP Color LaserJet Pro MFP M479fdw and install the software and drivers on my wife`s computer. Few days later i wanted to install the software on my PC as well, but i encounter this error  "the device was unable to be installed over the network". When i press "Print" on some document, it printing and everything is ok, but i can not enter printer`s software and i also can not "Scan to pc". Tried  to reinstall several times but every time is the same. 

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