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‎01-06-2026 02:03 PM

HP Recommended

i have Instant Ink abo cancelled at 16.12.2025.I can not delete it from my HP Conto, it still say an Instant Ink abo is aktiv.

I have sold the printer to an other person and he can not us it - with no Instant Ink patrones.

 

What can i do?

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1 REPLY 1

‎01-08-2026 07:29 AM

HP Recommended

Hi @Beat13 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'd like to help you with your Instant Ink issue.

 

Not to worry I'll do everything I can to help get this sorted for you. 😊

 

In order to locate your account, please provide either your registered email address or your Instant Ink account ID or the printer serial number in a private message, and I'll look into this. 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I am an HP Employee.
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