InstantInk free months

[timecorner35]

Hello guys. Yesterday I bought a new printer from Currys Pcworld. When I opened the box, there were fingerprints on touchscreen. Also there were no plastic packaging, no blue tapes to peel... etc. The main issue is that i am not able to activate 7 months free InstantInk subscription. How can I check if my purchase is eligible for this subscription? Thanks

[Betty0610]

@timecorner35

Welcome to HP Support Community! 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

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[timecorner35 · Accepted solution]

Hello. I can't see any private message. Neither could i access it via link. Here's the warning "You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue."