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HP Recommended
Hp OfficeJet Pro 6830 all in one printer
Microsoft Windows 10 (64-bit)

The integrated USB unit port of the printer Hp OfficeJet Pro 6830 doen't appear in Windows 10 as an unit device letter anymore...

I mean, before the issue, I had these units letter showed:


C  :   my sdd unit

D  :   my hdd USB unit

Z  :   the USB unit integrated in the Hp OfficeJet Pro 6830 printer (indifferent that there was an USB key inserted or not).

 

NOW the unit Z: in the peripherical list appear ONLY when there is inserted an USB device in the USB printer slot, while BEFORE the issue, the USB of the printer was listed in the peripherical list ALSO when nothing was inserted in USB port...

 

What could be happened ?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No, you did not give me a decent answer, but **bleep**.

 

I find now myself the solution: I had just to unselect: HYDE EMPTY DRIVES in Folder Options and fortunately my issue was solved...

 

 

solved.jpg

 

 

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Windows update.




My profile on LinkedIn

HP Recommended

Windows update what?

I hate these dumb answers....

HP Recommended

Windows update messed settings, I have seen this issue earlier.




My profile on LinkedIn

HP Recommended

No, you did not give me a decent answer, but **bleep**.

 

I find now myself the solution: I had just to unselect: HYDE EMPTY DRIVES in Folder Options and fortunately my issue was solved...

 

 

solved.jpg

 

 

 

 

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