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Microsoft Windows Server 2012 and older
Hello team,
 
    I have encountered the following exception on the X57945z series printer using the following interface IUIConfigurationProxy:
- System.ServiceModel.FaultException: Internal error: Not SupportedServer
 
    In what situations could this exception arise, and what can be done to overcome such thing?
 
Thank Your for help.

 

4 REPLIES 4
HP Recommended

If this device is under warranty I suggest you contact the dealer you purchased it from or create a support case at support.hp.com or provide better details about what you were trying to configure when you got this message, where the message appeared (On your monitor when connected to the EWS, on control screen of the printer or printed out). Were you configuring on a server, if so exact OS and if during driver install, what driver were you installing?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

hello.
This error refers to loading the application on the laserjet screen.

HP Recommended

Which app are you trying to load. The error suggests that whatever server that it is trying to poll is not compatible with the settings of the app. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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sendys explorer print management software; developed through the SDK.

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