-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Internal error X57945z séries printer
Create an account on the HP Community to personalize your profile and ask a question
04-11-2024 01:26 PM
04-11-2024 02:35 PM
If this device is under warranty I suggest you contact the dealer you purchased it from or create a support case at support.hp.com or provide better details about what you were trying to configure when you got this message, where the message appeared (On your monitor when connected to the EWS, on control screen of the printer or printed out). Were you configuring on a server, if so exact OS and if during driver install, what driver were you installing?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-11-2024 10:34 PM
Which app are you trying to load. The error suggests that whatever server that it is trying to poll is not compatible with the settings of the app.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.