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‎01-02-2026 12:21 AM - edited ‎01-02-2026 12:41 AM

HP Recommended

Hi,

  I have 2 issues. I moved to India from UAE, and we brought our HP Deskjet 4515 printer along with us. I bought some refills and found out that HP region locks the cartridges. Upon doing some research, I found out that I need to contact HP support. I'm trying to add the printer to my profile of HP devices, but it keeps telling me to "Please enter a valid serial number." I have entered the correct serial number as per what's showing on the HP Smart App. Can somebody please assist me with both issues (adding this device to my profile as well as region change) so that I can use the new cartridges? 

 

Product details

Model name: HP Deskjet Ink Advantage 4510 e-All-in-One Printer Series

Serial number: CN49R360R005XM

 

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