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gailrooney470
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Message 1 of 2
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Flag Post

Is a program installed by HP drivers preventing my older printer/scanner from downloading VueScan

‎04-11-2019 07:44 AM

HP Recommended
Product: M1522nf Laserjet
Operating System: macOS 10.14 Mojave

Since there are no drivers for my older printer/scanner, I am trying to download VueScan to my M1522nf Laserjet. This is a generic scanner software for this old printer. I am unable to do this because there may be  a program installed by HP drivers that is preventing VueScan to connect to it. If this is so, how do I remove it so I can use VueScan?

1 REPLY 1
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Vidya
Level 14
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Message 2 of 2
Flag Post

‎04-26-2019 07:36 PM

HP Recommended

@gailrooney470 

 

I feel that you have use HP provided software and tools to use your printer and scanner.

Please refer the following weblink that has the information how to install the printer on  Mac:

https://support.hp.com/us-en/product/hp-laserjet-m1522-multifunction-printer-series/3442750/model/34...

 

If this does not help, please refer the following weblink that shows various methods to use the Scanner:

https://support.hp.com/us-en/product/hp-laserjet-m1522-multifunction-printer-series/3442750/model/34...

 

If you still want to uninstall the software, please refer the following weblink that helps to uninstall all HP Installed software:

https://support.hp.com/in-en/document/c02440673

I am an HP employee.

Regards,
Vidya

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