• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet Pro MFP M277dw
Microsoft Windows 10 (64-bit)

Do I have to uninstall the current version of drivers  before I install the latest version?

 

1 REPLY 1
HP Recommended

Hi @MartyRaim,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

What is the exact issue you are facing? 

 

In most cases, it's a good practice to uninstall the current version of drivers for your HP Color LaserJet Pro MFP M277dw before installing new drivers. 

 

This ensures a clean installation and helps avoid potential conflicts between old and new drivers. Here's a step-by-step guide on how to uninstall the existing drivers and install the new ones:

 

Uninstall Current Drivers:

  • Open "Settings" on your Windows 10 computer.
  • Go to "Devices" and then select "Printers & scanners."
  • Find your HP Color LaserJet Pro MFP M277dw in the list of printers.
  • Click on it and select "Remove device" to uninstall the current drivers.

Uninstall via Control Panel:

  • Alternatively, you can uninstall the drivers through the Control Panel.
  • Open the Control Panel, go to "Programs," and then select "Programs and Features."
  • Locate the HP printer software in the list, right-click on it, and choose "Uninstall" or "Change/Uninstall."

Install new Drivers:

  • Run the downloaded driver file to start the installation process.
  • Follow the on-screen instructions to install the new drivers.
  • Connect your HP Color LaserJet Pro MFP M277dw to the computer when prompted.

Restart Your Computer:

  • After the installation is complete, it's a good idea to restart your computer to apply the changes.

By uninstalling the old drivers before installing the new ones, you reduce the risk of any conflicts or issues that may arise from having remnants of the old driver software on your system. Additionally, it helps ensure that you are using the latest and most compatible drivers for your HP printer.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.