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You can find references to this supposed website/service (I'm not clear what exactly it is/was) on other websites, and even in some answers here in the forums (posted by HP community managers). But the links in those answers / on those external sites are invariably bad. Heck, even my printer firmware's own embedded webserver links to it!

 

See? (Serial number censored)

Screenshot from 2023-02-17 06-58-00.png

 

But, surprise surprise, that "HP Secure Erase website" link (https://www.hp.com/support/HPSecureErase) is also bad. (Points for consistency, I guess, HP.) The link just dumps you on the main Support landing page, with no sign of any "Secure Erase" anything, even if you search for it.

 

The thing that really confuses me, though, is that most references to this supposed site/service are from only 3-4 years ago, max! Or, in the case of my printer firmware, in a build from 2022-04-01! That's not even a year old. It's not like it's some 10-year-old reference.

 

Yet, despite references to it still lurking in even their own software, HP seems to have not only made the (former?) website disappear, but scrubbed all mention of it from the official site/documentation.

 

It's enough to make you question whether you just imagined seeing a link to it. (I'm here to say, you did not.)

1 REPLY 1
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@FeRD_NYC wrote:

my printer firmware, in a build from 2022-04-01!

Hm! I guess it's possible the whole thing was just an elaborate April Fool's joke. Ha-ha, HP, you really got me! 😑

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