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HP Recommended
Color LaserJet CP1518ni
macOS 10.14 Mojave

My Color LaserJet CP1518ni has stopped working on two MacOS systems. One system is running MacOS 10.15.7, and the other is running 10.14.6.

Behavior: When I attempt to print, it looks like the document is spooling, but the printer remains idle. The application is irrelevant, but I've tried Pages, Preview, and printing a test page from the Print Queue window.

After I started having problems, I downloaded and installed "HPPrinterDrivers5.1.dmg". One the 10.14.6 machine, that installed without complaint. On the 10.15.7 machine, it gave me an error about an outdated certificate.

Before you ask: Yes I did power-cycle the printer (including unplugging), I did Reset the printing system on both computers, and I I did reboot both computers. The printer is connected by Ethernet. One computer is on WiFi, the other on wired Ethernet.

If I open the Error Log from the Print Queue window, I see numerous errors from [cups-deviced] which say "PID nnn (hpfax) crashed on signal 9!"

At one point on the 10.15.7 machine, I was getting an error that some of the HP printer software would "break my computer" and that a report was being sent to Apple. That stopped happing after I installed the new drivers anyway, even after the certificate error.

I don't print often, but when I do it's important stuff for me. I last printed in mid-September, and it worked fine.

This seems like a software problem between HP an Apple. It looks like I should cancel my latest HP Toner order, because this perfectly functioning and otherwise reliable printer might be a victim or planned obsolescence.

2 REPLIES 2
HP Recommended

Hi I have the same problem.
My configuration: HP LaserJet M1522n MFP (10427A), Catalina 10.15.7 (19H2), Macbook Pro
The printer worked until recently, until 22.10.2020. After that we have not printed anymore, so I do not know the exact point in time when and what has changed.

Today, 24.10.2020 I have also updated to Catalina 10.15.7 from 10.15.6. Both versions did not work.

Bahviour of the printer:
- I can print service pages on the printer. 
- When printing from Mac:
-- The queue dialog appears, but the job disappears after 2 secs. 

-- Nothing is printed, the printer does nothing.


Erro log of the queue app:
E [24/Oct/2020:21:12:23 +0200] [cups-deviced] PID 1906 (hpfax) crashed on signal 9!

Other logs: fax.backend can break the system 

 

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