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- Is the HP "Full Featured Software and Drivers" available for...

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04-03-2021 07:29 PM
I cannot figure out how to find or install the "full featured" printer software for my new OfficeJet Pro 9018. The User Guide for the 9010 series refers to this software on page 38. (Separately, an alternate but less capable software, "HP Smart," is referenced on page 39 of the Guide.) When I try to access the full featured software in the Software and Drivers section of HP Support, the list of available downloads only includes HP Smart plus some firmware and utility options. Thanks in advance for any advice.
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04-03-2021 08:29 PM - last edited on 11-01-2023 10:54 AM by SofiaML
Hi,
Thanks for using the HP Support Community. Yes it is available.
Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
This example would be useful as a reference since the selection to the get the HP FULL software can be a little tricky:
https://www.youtube.com/watch?v=Ue7Hbgqlyvs
These resources will be useful to get the best out of the printer:
https://www.youtube.com/watch?v=c033hQXNF-A
https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
04-03-2021 08:29 PM - last edited on 11-01-2023 10:54 AM by SofiaML
Hi,
Thanks for using the HP Support Community. Yes it is available.
Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-9010-all-in-one-printer-series/239...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
This example would be useful as a reference since the selection to the get the HP FULL software can be a little tricky:
https://www.youtube.com/watch?v=Ue7Hbgqlyvs
These resources will be useful to get the best out of the printer:
https://www.youtube.com/watch?v=c033hQXNF-A
https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
04-05-2021 05:57 AM
Hi @Bilbo4 ,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"