• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-09-2024 08:48 PM

HP Recommended
Product: HP Color LaserJet CM1312nfi Multifunction Printer

Whenever I try to download drivers for my HP CM1312nfi MFP Printer, it tells me the support site is temporarily down.  This has occurred for days.   HP **bleep**?

 

From here:

https://support.hp.com/us-en/drivers/swdetails/hp-color-laserjet-cm1312-multifunction-printer-series...

 

It sends me here:

https://support.hp.com/us-en/error/500?source=SWDFullDetails

We're sorry

HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later.

 

Category:
2 REPLIES 2

‎04-09-2024 10:25 PM

HP Recommended

What Operating system?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎04-11-2024 07:53 PM

HP Recommended

I get the same response from the HP Site for all operating systems.   I've tried Windows 8(x64 computer), and Mac (work laptop).    Linux drivers I get open source.    I was able to find drivers on a 3rd party site, which I don't like using because of the potential for malware.  https://drivers.eu/Printers/HP/Color+LaserJet+CM1312nfi/

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.