Is there an App for Smart Print HP4100 on Omnibook X

[Bernard3]

Is there an App for Smart Print HP4100 on Omnibook X. I don't find information or app in setup menu

[Garp_senchau]

@Bernard3, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Download and Install HP Smart:

Visit HP Smart on your Omnibook X and download the app.

Set Up the Printer:

Ensure your HP DeskJet 4155e is powered on and connected to the same Wi-Fi network as your Omnibook X.

Open the HP Smart app.

Click on Add Printer and follow the on-screen instructions to add your HP DeskJet 4155e.HP Support Community+1Reddit+1

Print from HP Smart:

Once the printer is added, you can print documents, photos, and more directly from the HP Smart app.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[Bernard3]

Thanks for the reply.

I have no problem installing the printer with HP Smart. The problem is HP Smart doesn't offer an App for this printer when you configure it, as I got using an Intel laptop (Spectre-I7). Then i don't have a SmartPrint device on my Laptop.

I suspect the Omnibook X having a SnapDragon processor, the normal app for HP4100 may not be compatible with this different release of Win 11.

I was using Smart Print device to print across separate networks. Smart was finding my printer even when I was not connected by WIFI to the Printer's network.

Thanks for trying to help.

Bernard

[Garp_senchau]

Hey @Bernard3,

Thank you for your response

Thanks for the clarification! It seems like the main issue here is that you're not able to access the Smart Print functionality on your Omnibook X, which worked fine with your Intel laptop.

Reinstall HP Smart:

If you're running the latest version and still facing the issue, try uninstalling and reinstalling HP Smart on the Omnibook X. A fresh install could help with any compatibility or configuration issues.

As a temporary workaround, you might try manually configuring the printer as a network printer. On your Omnibook X, you can go into Settings > Devices > Printers & Scanners, and add your printer by selecting the "Add a printer or scanner" option, then choosing the printer when it appears on the list (if connected to the same network).

Run HP Print and Scan Doctor (Windows only):

• Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,