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HP Recommended
Microsoft Windows 10 (64-bit)

So, we have a HP LaserJet M1005 Printer in my Office. And the main computer has Windows 10 Installed which is connected to Printer via USB. There are other computers with different OS in my Office and all PC are connected via same network Wifi.

 

Issue is that PC or Laptop which have Windows 10 are getting connected to Printer easily but those using 7 or 11 are unable to connect and some error comes.

 

Anyone knows how to resolve this issue ?

 

Thank you.

2 REPLIES 2
HP Recommended

Hi @Shubham6523,

This could be related to the Network configuration or Router configuration that needs to be setup to share printer connection, and maybe you need to check with your Network provider Support.

 

Anyways, please follow steps from the next video to check if that works:

>> https://www.youtube.com/watch?v=tg1soEWNcFg&ab_channel=MJTube

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thanks for your response but if there was network issue, it wouldn't have connected to Windows 10 PC as well. But issue here is that its working fine with Windows 10 OS Systems (Main PC where Printer is installed and connected via USB is also Windows 10) but not connecting with Windows 7 or 11 Systems.

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